Nasser Bin Khaled (NBK) optimizes Contract and Credit processing in the Sales, Credit and Operations department with FineDocs DMS;
significantly reduces processing time across department with Customized MS-Outlook Email Integration solution.
Nasser Bin Khaled (NBK) Group, Qatar, is a key player in the exponentially developing economy of the State of Qatar,
in the automotive, construction, investment, real estate, travel & tourism and other industrial and trade sectors.
NBK needed a way to simplify managing diversified documents across all internal departments,
making it easier to manage its Applications, Contract, Credit, Security, etc. documents and
keep all information in one centralized Document Management System.
It also wanted to standardize and integrate multiple information sources and improve overall efficiency
and lead-time of contract processing.
Some of the NBK's Key Challenges are:
Disparate source systems of Documents and Information leads to non-collaborative work environment.
Tracking the right document at right time is a wearisome task with time-consuming complex navigation of records
Manual Process of Document capture from MS-Outlook Email and attachments, high turn-around time resulting in the
operational delay in decision making and delay in clearance
With the continued growth, NBK faced challenges in handling huge volume of Contracts with its expanding facilities.
Retrieval of appropriate information was time consuming, hindering user productivity
Security issue and Compliance Risk - Risks of unauthorized access to the information
NBK has chosen FineDocs for its easy and rapid implementation process, its simple and intuitive control panel for administrative configuration,
and its ability to seamlessly integrate information with other applications.
The Solutions include:
Document Life-cycle Management from Creation to Archival; for type of Applications, Contract, Credit Processing
and Security documents amongst all domain of automobile, retail, equipment, services, etc.
- Automatic MS-Outlook Email Capture with its Contract attachments with auto-classification and Indexing
Implementation of the FineDocs DMS solution has brought a greater flexibility to day-to-day task execution
by NBK users. FineDocs’s document management capabilities helped NBK streamlining document handling processes
in an integrated environment.
Some of the Key Results are:
Empowered end users as they can now access information through a Centralized Scalable Repository;
Manage, Share and Reuse Contracts and Credit information across departments
is now quick and easier
Timely and Complete information exchange for relationship building with contractors,
suppliers and external agencies is now more efficiently managed
Easy to use and efficient automated solution created immediate user adoption and better employee productivity
with enhanced user experience
All departments users for Applications, Contract, Credit, Security can now work collaboratively
and easily access documents securely for quick processing as they find the application
very convenient and user-friendly
Regulatory Compliance with integrity and security of content with Audit Trails and Access Control